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CRM Solutions Analyst

Información del trabajo

Descripción del trabajo

Find what drives you on a team with a 70+ year history of being recognized for discovery, determination, and innovation.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our portfolio is broad, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here.

Our career opportunities are as diverse as our products and they are all focused on creating better lives and a better planet. At Pall, we believe that innovation is our legacy, our privilege, and our destiny. If that resonates with you, join us!

The CRM Solutions Analyst will work with across all of Pall’s Business Units’ Sales and Marketing teams to build and drive our commercial applications and processes. The CRM Solutions Analyst will partner with each of businesses to establish and promote a culture of collaboration and partnership by evaluating business needs and translating them into functional processes and tools. We are looking for a candidate with a passion for Sales and Marketing processes and data, who can work in a dynamic and growth environment. This role will collaborate closely with different Business units to drive standard work for CRM processes and applications and help improve adoption of our CRM.

The CRM Analyst is a critical enabler of Sales Success through the development and sustainment of sales tools, strategy and business processes. The person in this position will contribute to the growth of the company through sales strategy execution.

Does this describe you?

As an inspiring leader, you identify and install the best tools and processes.

You rapidly identify and communicate the business levers that define success as we advance and optimize our business systems.

Do you want to utilize your experience and skills?

Analyze /Deploy Tools to leverage Best Practices around Salesforce Applications to measure Sales Effectiveness.

Work closely with Sales Ops team to support sales processes including standard work around Funnel Management, Lead Management, Quote Management, and sales standard of work.

Execute the strategy partnering with IT and Sales Enablement team members.

Partner with Global counterparts to look for proven methodologies and harmonization of standard work.

Incorporate industry proven practices in requirements analysis and system testing methodologies into standard work

Participate in deployment projects as a configuration analyst – including but not limited to requirements analysis, requirements documentation, configuring CRM applications and the creation and execution of test scripts.

Document business requirements, process diagrams and flows, functional requirements and data mapping.

Configure and maintain salesforce application.

Develop and execute functional testing and regression testing of CRM application functionality in support of the release plan.

Support various business functions such as field sales and internal sales operation users on the CRM applications and related business processes by analyzing and solving problems end user reported application issues.

Support Incentive Compensation Programs and Provide Business/Technical insights with hands on work on plans, system changes and comp assessments.

Facilitate update and collaboration meetings with the business users and implementation team.

Staying ahead of trends in the CRM technology space.

Qualifications:

BS/BA Degree Computer Science, Information Systems of related programs

Salesforce administrator and platform app builder certifications required.

Extensive experience with Salesforce, CPQ and Other CRM Tools.

Experience with Marketing Automation Tools like Marketo.

Deep understanding of CRM Sales, Service and Quote to Cash processes.

Hands on experience with Einstein Analytics, QlikView, and other Sales Analytics technologies

Results driven with a passion for strong collaboration.

Strong influencing skills with experience getting things done through others.

Ability to work across organizational lines and navigate through ambiguity.

Excellent analytical, organizational, and communication skills.

Experience with ERP, master data, customer hierarchies.

A Certificate in Business Analysis and Systems Analysis is a plus.

SAP, SAP Cloud for Customer knowledge a plus.

Diversity & Inclusion

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Pall Corporation is proud to be part of the Danaher global family of more than 20 operating companies, driving meaningful innovation in some of today’s most dynamic, growing industries. Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world-class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Danaher is committed to competitive compensation that typically has key components including base salary, variable annual incentive compensation based on personal and company performance, and long-term incentive.

Equal Opportunity Employer

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Accommodations

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 202-419-7762 or e-mail applyassistance@danaher.com to request accommodation.

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