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Customer Solutions Consultant – Americas

  • Profesionales y Técnicos
  • Full time
  • 2 meses -
  • Amer

Información del trabajo

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    Remuneración EUR 0 / Mes

Descripción del trabajo

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We’re backed by A+ investors and our team is world-class, literally and figuratively, as we’re all scattered around the world. Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews by other candidates on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

We love working async and this means you get to do your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Solutions Consultant – Americas, joining our Sales team. As we grow to serve more countries and expand on our products and services, we are building out a strong and efficient ecosystem to support our sales org.

Requirements
You understand Remote’s vision and business model, and are highly motivated to contribute to our growth.
You possess a good understanding of sales cycles and sales processes, have an eye for detail, and a drive to help sales reps succeed.
You are an excellent storyteller.
You understand how to drive change and transformation with our customers.
You enjoy being a champion and will help ensure the Sales team members delight customers as we experience hyper-growth.
You respond with urgency to detailed customer inquiries.
You bring precision, accuracy and kindness to your interactions.
Team player with the ability to work independently and take responsibility
5+ years of international sales experience
Ability to understand requirements of sales team members
Practical experience using tools to drive documentation and processes, and ensure accuracy
Experience working remotely is considered a plus
Previous experience working for a global technology company
Startup experience
Experience working in global HR industry
Key Responsibilities
The Customer Solutions Consultant position at Remote is a pre-sales role that enables the team to move deals through the pipeline more quickly.
Be the business partner to Account Executives and Inside Sales Managers in specific region to help address customer business goals and requirements.
Develop a deep understanding of Remote’s offerings, inner workings and navigating of cross-functional teams to resolve customer needs during the sales cycle.
Be the expert in the customer journey at Remote.
Act as the main point of contact to conduct detailed research that helps Sales team members move deals forward.
Collaborate with other internal teams to identify and document necessary information to accelerate pipeline and deal closing.
Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair unbiased compensation and fair pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labour practices and therefore pay a minimum annual salary of USD 40,000 per year, in all locations throughout the world. Actual compensation may vary based upon geographical location, experience, and/or skill level. However, it will never be below our minimum global compensation mentioned.

Benefits

You can learn more about the benefits we’re offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.

Practicals
You’ll report to: Director of Sales, Americas
Team: Sales
Location: Americas
Start date: As soon as possible
Application process
(async) Resume review
Interview with People Operations Recruiter
Interview with hiring manager
Interview with 2 sales team members
Interview with sales leader
(async) Offer
How to apply

Please fill out the form below. Thank you!

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