IT Application support

  • Profesionales y Técnicos
  • Full time
  • 3 semanas -
  • Pamplona

Información del trabajo

Descripción del trabajo

It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.
Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet.
It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How to contribute to our vision
Our new colleague:
Performs a broad range of service management operations (including software installation and integration, application related business process consulting, update and release management, application customizing, change request evaluation and implementation) to ensure that given IT service or solution resources are available to the business.
Identifies IT service or solution related business goals, objectives and needs of the business environment.
Oversees IT service or solution related performance and delivery indicators.
Contributes and supports planning, budgeting, design and alignment of service management processes and IT solutions landscapes.
Consults business users on ideal / optimal implementation of application related business processes. Supports customization and specifications of modules and applications and facilitates IT service management processes.
Advices business accountable management of the unit, in all IT Service & Solution Management related issues.
Implements programs and procedures for safeguarding data/information security and safety.
May coordinate relevant unit and integration tests, and designs and documents new processes Communicates with vendors and service providers on an accountable level to solve principle local IT problems or cooperates with central IT in that respect.
Drives principle IT change projects on-site or at the region.
Supports change-release processes and implementation of IT security guidelines.
Manages complex software installations, database and update management; and completes integration to communication network.
Identifies IT service or solution problems and seeks resolutions without impact to end user.
May perform 2nd-level user help desk activities, individual coaching and trainings.
Keeps abreast of developments in industry regarding IT Service and Solution Management.
What you need to make a difference
Passion for renewable energy and a sense for the importance to lead the change. We are also looking for…
A person with a degree in any higher education program BA/MA
More than 5 years’ experience in a relevant field
Excellent command of English both spoken and written
A person with emotional intelligence who can communicate effectively and work in a dynamic environment
In return of your commitment we offer you…
Become a part of our mission for sustainability: Clean energy for generations to come
A global team of diverse colleagues who share passion for renewable energy
Trust and empowerment to make your own ideas reality
Personal and professional development to grow internally within our organization
Flexible working hours as well as home-office
Attractive remuneration package
Local benefits such as subsided lunch, employee discounts and much more
Empowering our people
How do you imagine the future?

Our global team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.
Severely disabled applicants are encouraged to reach out to us. We have inclusive recruiting processes specifically for severely disabled persons in Germany and we do our utmost to tailor working spaces to suit your individual needs. In cases of severe disability, applicants who are equally qualified will be given preferential consideration.
Siemens Gamesa Renewable Energy is a global organisation and it recognizes that its employees represent a large variety of cultures, ethnicities, beliefs and languages. This wealth of diversity is what makes Siemens Gamesa Renewable Energy more innovative, creative, sensitive and committed to society. Our diversity is what makes us who we are, and we are immensely proud of that.

Siemens Gamesa Renewable Energy believes that we all have the right to be treated with dignity and respect in the workplace regardless of our race, nationality, ethnicity, religion, beliefs, sex, sexual orientation, gender, circumstances of pregnancy or parental leave, age, disability or marital status.

We seek to promote respect for the law, equality and inclusion for our employees in order to ensure that there is no discrimination by reason of race, gender, marital status, ideology, political opinions, nationality, religion or any other personal, physical or social condition.

Siemens Gamesa Renewable Energy offers a truly flexible and inspiring place to work, with a global presence and a commitment to providing a working environment in which every employee can develop their potential and maximize their contribution.

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