Cigna Wellbeing is the leading provider of wellbeing products, services and content for global employee populations on behalf of Cigna International markets. We support Cigna members in the pursuit of whole-person health and work-life balance. Through market insights, B2C and B2B promotion, and member education we empower members to access a continuum of care personalized to their individual health needs and contribute Cignas business goal of becoming a category of one as a health and wellbeing service provider.
Role Summary :
The junior product manager will be responsible for a portfolio of Health and Wellbeing Products and look after the end-to-end customer experience for each of those products
Function as part of a Wellbeing product team to build a combined roadmap and prioritize enhancements and changes to products and identify synergies between them to construct a customer whole health experience
Support head of product as needed on management of various assets including interphase with third parties and other teams within Cigna
Contribute to the design and evolution of Wellbeing product governance processes
Help to construct value proposition and drive engagement for assigned portfolio of products through collaboration with GWS marketing and regional marketing and commercial teams
Manage assigned portfolio of health and wellbeing products in the following ways:
Working with head of product and stake holders from businesses to determine needed capabilities
Manage roadmap and back log of each of the digital products in portfolio to ensure development prioritization reflects business needs and development team has clarity on priorities
Work with development team to specify features and functionalities of digital product set to enable their development
Collaborate with other functional partners, including marketing, business intelligence, operations and other platform owners to ensure that digital products are properly integrated into other platforms that are part of the user experience, implementation of new instances are supported, appropriate promotional material is being developed and updated, and needed reporting is being implemented
Work with BI and engagement analytics team to monitor key metrics and determine potential needed improvements or adjustments as a result
Support sales and client management as needed to answer questions and resolves escalated issues
Work with operations both in TH&N and across business lines, to ensure proper support procedures are in place
Interphase with third party vendors that may be responsible for components of the product
Ideal candidates will have:
Bachelors Degree required, ideally in either marketing and communications or information technology. Masters Degree a plus.
2+ years in product management, or comparable roles. Experience in the Healthcare industry is a plus.
Experience working with both technology and service based products ideal
Experience working in an agile environment
Experience working with third parties is a plus
Creativity and focus with an ability to execute on ideas quickly, decisively and with a variety of levels of seniority, teams and resources within and outside of the organisation.
Goal oriented and personally accountable; resourceful and self-directed; a quick learner who is adept at managing through ambiguity, confident in proposing innovative solutions, and able to drive results independently.
Strong project management skills and ability to manage multiple priorities concurrently.
Strong relationship management skills and team player who can collaborate with internal and external partners to drive results by fostering collaboration and securing buy-in.
Proven ability and comfort working directly with senior level business leaders.
Excellent oral and written communication skills, research and information gathering skills.
Strong computer skills; Microsoft Office, Adobe Creative Suite and content management solutions
Extremely strong adaptive capability; ability to approach problems pragmatically and creatively in the phase of changing circumstances, resources and direction
The successful candidate will easily adapt and thrive in a fast-paced, energetic and global team environment with flexible and changing time frames and demands. The individual will have the ability and confidence to work with minimal supervision and independently with business partners to drive progress and results. The role provides exposure and experience across the International business, and an opportunity to partner with peers and leaders across multiple functional areas.
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, youll enjoy meaningful career experiences that enrich peoples lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
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