Are you interested in e-commerce & clothing ? Do you want to offer the best products & service to international customers?We are looking for our new *Sales Representative & Customer service for our French market* !Pioneer & fast growing international company, *NEEDEN EUROPA* is the worldwide marketplace leader in Wholesale Blank Apparel !With Wordans.com & Needen.com, we want to give the best experience & product to our customers in Europe, USA, Canada & Australia.Do you want to be part of our expansion plan ?You will evolve into a fast-paced environment :2018 ? 4,5M2019 ? 14,5M*2020 ? 32M**2021 ? 76M*In Barcelona, you will join a young, dynamic and international team working in an office in the heart of the Gothic district of Barcelona and a few minutes from the port !We are looking for a dynamic, motivated, relational, team player who enjoys working in a team environment and is proactive, independant with great communication skills.*Job responsabilities : *Respond to incoming tickets from customers.Handle incoming customer phone calls.Increase sales.Review & respond to chargeback and freight claims.Provide reports to management.Process returns and refunds.Sales oriented.*Qualifications : *Self-assured and commercially oriented. Confident on the phone.Excellent communication and interpersonal skills.Excellent writing & oral skills in English + French.Excellent computer skills and ability to type quickly.Ability to handle high volume email communication and calls.Prior experience within e-commerce/customer service would be appreciated.*Benefits : *Private insurance provided by the companyDrinks & snacks in the officeMonthly team building / afterworkFull time : 9am-18pm – Monday to Friday.Salary : Up to 20,000 gross per year + bonusStarting date : ASAPLocation: Barcelona, city centre : in the Gothico close to the beach!Tipo de puesto: Jornada completaSalario: 20.000,00-28.000,00 al año
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