Preloader

Cargando...

Spa recepcionist

Información del trabajo

Descripción del trabajo

PGA Catalunya Resort, located near the picturesque town of Girona, Spain, has a five-star hotel, Hotel Camiral, a relaxing heaven where guests can spend time together and where every day brings something new and exciting to discover.

Besides, it incorporates two established championship-standard golf courses.

Also it represents the next generation of luxury property development; a low-density project set among 300 hectares of mature forested woodland, the private residences blend with their natural surroundings and are exceptionally finished with open-plan layouts and innovative use of glass that brings the outside in without compromising on privacy.

For the opening of our new Wellness center, we are looking for a Spa recepcionist.

Responsibilities:

Provide guests with a warm, genuine and where possible a personal welcome. Assist them in either checking in, discussing treatments or services and have the ability to recommend personalized solutions.
Provide a calm and professional telephone manner,
Ability to Input all bookings, purchases into the software system
Guest service – departure. Provide bill and a genuine interest in the quality of the treatment and experience. Offer the opportunity for a follow up booking.
Understand all spa treatments and services
Assist in the overall contribution to profitability in the spa, encouraging follow up treat-ments;
Responsible for cost control by daily and monthly retail inventory checks
Ensuring that the spa provides the highest levels of cleanliness and hygiene and service

Skills:

Ability to work with spa software systems
Ability to multi-task and prioritise
People person
Passionate about wellness

Basic requirements:

1 year prior experience at reception role in 5* hotel preferably within a spa environment
Ability to communicate in both Spanish & English essential
Vehicle to access to the Resort.

Alerta JOB

¿Deseas recibir emails de trabajo?

Uploading
Don`t copy text!