Spa recepcionist

Información del trabajo

Descripción del trabajo

PGA Catalunya Resort, located near the picturesque town of Girona, Spain, has a five-star hotel, Hotel Camiral, a relaxing heaven where guests can spend time together and where every day brings something new and exciting to discover.

Besides, it incorporates two established championship-standard golf courses.

Also it represents the next generation of luxury property development; a low-density project set among 300 hectares of mature forested woodland, the private residences blend with their natural surroundings and are exceptionally finished with open-plan layouts and innovative use of glass that brings the outside in without compromising on privacy.

For the opening of our new Wellness center, we are looking for a Spa recepcionist.


Provide guests with a warm, genuine and where possible a personal welcome. Assist them in either checking in, discussing treatments or services and have the ability to recommend personalized solutions.
Provide a calm and professional telephone manner,
Ability to Input all bookings, purchases into the software system
Guest service – departure. Provide bill and a genuine interest in the quality of the treatment and experience. Offer the opportunity for a follow up booking.
Understand all spa treatments and services
Assist in the overall contribution to profitability in the spa, encouraging follow up treat-ments;
Responsible for cost control by daily and monthly retail inventory checks
Ensuring that the spa provides the highest levels of cleanliness and hygiene and service


Ability to work with spa software systems
Ability to multi-task and prioritise
People person
Passionate about wellness

Basic requirements:

1 year prior experience at reception role in 5* hotel preferably within a spa environment
Ability to communicate in both Spanish & English essential
Vehicle to access to the Resort.

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