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Team Manager

  • Profesionales y Técnicos
  • Full time
  • 3 semanas -
  • Arroyo de la Miel

Información del trabajo

Descripción del trabajo

Do you have what it takes to lead a team in a fast-paced travel project? Do you want to develop employees to do their best work? Then we have the perfect role for you within our Expedia project here in Malaga.
We are looking for a Team Manager to support our dedicated team of Travel consultants who are working between 0900 and 2300 Monday to Sunday.
Your main responsibility in the role as Team Manager will be to support, lead and develop the team. This includes e.g. training the team and answering questions, introducing new team members, keeping track of attendance and team meetings. The goal is to ensure customer service delivery according to contractual commitments.
As a person, you have good communication skills and you have experience from a similar role. Therefore, you know how to motivate and coach people. You are team-oriented, organized and you must be fluent in English as your team is multilingual. As a requirement you must have experience working with any Global Distribution System (GDS), and be an expert level user of Amadeus.
Requirements:
Native in any language plus English.
You’ll get:

Attractive salary conditions
Professional challenges and a career opportunity
A modern and international working environment
WebHEALTH programme initiatives
Spanish contract

About you:
You are fluent in English
You have solid communication and listening skills
You have expert user level Amadeus skills
You have experience from the travel sector
You can motivate, coach and lead a team
You are systematic and organized
You will be happy to work 39 hours per week, Monday to Sunday.

Are you the right candidate?
If you can recognize yourself in the above job description send your CV (in English) along with a short covering letter saying why you feel you are right for the job
Closing date for applications is close of business Friday 5th February 2021.

Making business more human for the world’s most exciting brands

We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds.
Webhelp is committed to making business more human.
It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.
Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.
Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.
Webhelp believes that Emotional Intelligence creates a lasting impact, and their skill in marrying a differentiating human touch to the right technology is what makes a real difference for their clients.
By choosing Webhelp they access the passion and experience of 50,000 game-changers from more than 140 locations in 36 countries. Each one determined to bring their own intelligence, empathy and experience to the table every day. Webhelp invests in people and the environment they work in, because they know that when people thrive, it has a powerful impact on them, their customers and on their partners’ business.
Webhelp believes that making business more human leads to a better customer experience – and a healthier bottom line.
Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, and aims for a global leadership position.
Webhelp is currently owned by its management and GBL, a leading global investment holding, as of November 2019.
More information can be found at www.webhelp.com
Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us.
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